pRIVACY POLICY
Last Updated: 27th May 2022
Purpose of this privacy policy
GTS Collective Ltd respects your privacy and is committed to protecting your personal data. This privacy policy aims to give you information on how we collect, process, and look after your personal data when you use our website, purchase products or services, or take part in a competition or event.
Third-party links
This website may include links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Information we collect
We may collect, use, store, and transfer information about you when you make an appointment with us, correspond with us by post, phone, or email, place an order for our products or services, complete any online forms, provide feedback, participate in competitions, or attend an event. We may also receive personal data about you from various third parties and public sources such as DVLA, Finance Companies, etc. that we approach in order to process your order.
The different kinds of information include:
- Identity Data includes name, date of birth, nationality.
- Contact Data includes address, email address, and telephone number.
- Financial Data includes bank account and payment card details (however, we will usually ask you to pay through our third-party payment provider and will not collect this Financial Data ourselves).
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased.
- Technical Data includes IP address, browser information, time zone setting and location, operating system and device type.
- Usage Data includes information about how you use our website and interact with our emails. Usage information is collected using cookies – please see our Cookie Policy for more information.
- Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
- Customer Service Data includes interactions with us via our website, over the phone, on social media or otherwise.
Why we need your information and how we use it
We will use your data to provide you with the product or service you have requested including processing and delivering an order, putting you in touch with our expert partners, providing customer service and support, monitoring use of our website, and using analytics to improve experiences.
We may use your data for marketing purposes, conducting surveys and providing you with information on our products or services, but only following your conscious opt-in to receive these communications. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us using the details at the bottom of this page or click the ‘unsubscribe’ link contained within our customer emails.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
Information sharing and disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers. We engage certain trusted third parties to perform functions and provide services. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data security and retention
We have put in place appropriate security measures to protect your information and limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights
You have the right to control your personal data. You can exercise your rights by contacting our Data Protection Officer using the contact details at the bottom of this page. Your rights include:
- Access – you have the right to access and receive a copy of the personal information we hold about you
- Change, restrict, delete – you have the right to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object – you can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain – if you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact us
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please do not hesitate to contact our Data Protection Officer using the details below:
Name:
Email:
Address:
Name:
Martin Ross
Email:
[email protected]
Address:
Mentor House,
Ainsworth Street, Blackburn, Lancashire,
BB1 6AY
